Privacy Policy

1. Who We Are

Noor Energy Services Ltd ("we", "us", "our") is a UK business energy broker registered in Scotland under Company Number SC851969.

We provide business energy and water comparison services for companies across the United Kingdom.

2. What Information We Collect

• Full name
• Email address
• Mobile number
• Business name and address
• Energy or water bills uploaded by you
• Website usage data collected through cookies

3. Why We Collect Your Information

• To provide business energy and utility comparison quotes
• To respond to your enquiries
• To connect you with suitable UK suppliers
• To send market updates where consent has been provided
• To comply with legal and regulatory obligations

4. How We Use Your Data

We only share your information with relevant energy or water suppliers when you request a quote and provide consent for us to do so.

We do not sell personal information to third parties and we do not share your data outside the supplier comparison process without your permission.

5. Legal Basis for Processing

• Consent — when you voluntarily submit your details
• Legitimate Interests — to respond to enquiries and improve services
• Legal Obligation — where processing is required by law

6. How Long We Keep Your Data

We retain personal data for a maximum period of 24 months from your last interaction with us unless a longer retention period is required by law.

7. Your Rights

Under UK GDPR, you have rights including access, rectification, erasure, restriction, objection and data portability.

To exercise your rights, contact: info@noorenergyservices.co.uk

8. Cookies

Our website uses cookies to improve website functionality and user experience. Please review our Cookie Policy for full details.

9. Data Security

We use appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure or misuse.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always appear on this page.

11. Contact & Complaints

If you have concerns regarding how we process your data, please contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk